COMUTATO

Result-based pricing

One included channel. A clear monthly minimum.

Your monthly minimum is credited against outcome usage and includes one channel. Pay for usage above €800 and €50 for each additional channel. No monthly cap. No separate message fees.

€800

Monthly minimum · one channel included

€50

Each additional channel / month

€2

Qualified lead

€5

Manager-confirmed viewing

Monthly total = the greater of €800 or outcome usage, plus €50 for each additional channel.

Included in the standard pilot

  • ✓ Immediate first response
  • ✓ Project-specific qualification
  • ✓ Configurable follow-ups
  • ✓ Another connected channel when agreed
  • ✓ Knowledge-based answers
  • ✓ Stop on reply or opt-out
  • ✓ Qualified, disqualified or callback result
  • ✓ Manager task with full context
  • ✓ Assisted viewing confirmation
  • ✓ Free initial loading of necessary data
  • ✓ One connected channel included
  • ✓ No separate message fees

€2 for a qualified lead. €5 total if that lead reaches a Manager-confirmed viewing — only €3 more after qualification. Disqualification and callback handoff are not charged as qualified leads.

A bill you can check

Outcome usageChannelsMonthly total
€6001€800
€1,1002€1,150
€3,0003€3,100

Monthly total = the greater of €800 or outcome usage, plus €50 for each additional channel.

Unused minimum does not roll over. Platform limits apply. Monthly cycles follow your subscription anniversary. A lead never exceeds €5 over its lifetime.

Separately scoped

  • + Additional channels: €50 each per month
  • + Ongoing custom data synchronization
  • + CRM write-back or bespoke workflows
  • + Additional projects or sender identities
  • + More than three Managers
  • + Changes to your existing systems

The pilot starts on an agreed activation date after your setup, billing and handling report have passed acceptance. Payment alone does not activate the agent.

Our responsibility, made explicit

The agreed process for 99% of leads. Or €800 back.

If we do not meet the agreed handling requirements in your first billing period, we refund the €800 minimum. We measure the agent’s questions, required follow-ups, recorded outcomes and evidenced Manager handoffs.

Manager performance after handoff and buyer conversion are outside the guarantee. It covers the €800 minimum, not additional-channel fees or usage overage. The signed pilot order sets the scenario, measurement period and refund administration.

Pending leads stay visible until their deadline. Technical failures count in the report. A task without the required preceding work does not count as complete handling.